NO SLEIGHT OF HAND

Get ready for a different kind of revolution.

Ever since most of the United States’ public schools substituted “keyboard proficiency” for learning penmanship (or cursive, as scholars prefer), a number of teachers – and parents, too – are opting for alternative instruction in how to hand-write.

No duh:  The computer and smartphones have impacted language (and, by extension, handwriting) skills; many educators report that kids find it difficult to translate a “tx” or “OMG” into the appropriate scripts.  As do quite a few adults.

It’s not so much that cursive – the joining together of letters in a flowing manner – is underused today; rather, its benefits are simply underappreciated.  A 1989 University of Virginia study proved that, when terrible handwriting was deliberately improved, so did reading skills, word recognition, composition skills, and recall from memory.  Less robust research shows that good cursive leads to better grades … at least, in elementary and middle schools.

What many miss in this low-key debate is that the handwriting of notes, of postcards, of letters, and of longer missives forges an intimate connection between two people.  It’s the kind of bond that many companies aspire to, an engagement between employer and employee.  How many managers, in your own career, have penned a note of congratulations or sympathy or, simply, a conversation starter?  Do you ever expect to receive personal handwritten notes in home or office mailboxes?  Have you? How often in the past year have you deliberately expressed yourself on pen and paper … to colleagues and to staff and to leaders?

We’ll admit:  It’s all too easy to dash off an e-note, where misspellings are quickly identified – and corrected before sending.  And there’s no excuse for being embarrassed about poor handwriting; even a combination of printing and cursive – how most of us write – is acceptable.

Longhand, in short, is tomorrow’s emotional shorthand.

TECHNOLOGY IS MY FRIEND ... ?

We sit.  We think.  We read email.  We type notes and replies (but rarely, if ever, reply to all). We delete. 

Soon, scientist-inventors tell us, the 100 million Americans who regularly eye screens and finger keyboards may not only dispense with the never-ending in-box struggle but also with the hardware that allows us to respond. That is, the mouse.

In a sense, our touch-smart phones already do that.  As does Kinect software from our buddies in Washington State as it recognizes our movements.  In a few years (or months, given the light speed of tech innovation), we’ll completely delete both the stand-alone and built-in PC/Mac mice.  Instead, gestures will communicate our meanings and our responses over the screens.

The question is:  How will arm and leg and head movements convey the sometimes subtle notions we’re trying to demonstrate?  Will sarcasm, for instance, be shown as a facial tic?  The oh-so-diplomatic replies, delivered with a straight no-nonsense face and little movement?  Broad humor, for sure, might be a grimace and slap on the knees; a heartfelt sentiment could be captured with a simple hand over heart.  Quite frankly, we don’t welcome those changes

On the other hand, AOL, the originator of “you’ve got mail,” has developed an amazingly simple (and visual) email system that we’re ready to adopt … like now.  Folders are shown pictorially as rows of picture tiles, on the right hand side; recipients can customize them as needed.  The left is reserved for a stream of incoming mail, automatically sorted into those tiles (or stacks); the middle, filled with icons for all the operations of email (respond, reply, new email et al.). Alto from AOL is now in beta; for those of us who live in visual worlds, whether designers or marketers or communicators, it’s a true gift.

Have we answered the implied question in our headline?  To us, it’s “sometimes.”